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Looking For A/C Repair In Kansas City?

You’ve found the right place! Cates Heating and Cooling Specialists are Kansas City’s top-rated professionals, standing by to help you with your A/C repair needs today.

We offer 24/7 emergency service. 

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Need An Emergency Repair? Cates offers 24/7 Service

A/C Repair In Kansas City

As Kansas City’s leading provider of air conditioning (A/C) repair services, Cates Heating & Cooling Specialists boasts a team of certified technicians with a wealth of experience in delivering quick, dependable, and cost-effective A/C solutions throughout the area. Whether you require a minor adjustment or a comprehensive revamp, our skilled staff can pinpoint the problem and offer the most suitable resolutions.

At Cates Heating & Cooling Specialists, we appreciate the significance of maintaining a comfortable home during Kansas City’s scorching summer days. We also recognize the pressing need to restore your A/C unit promptly. Our technicians can be on-site within 24 hours to evaluate any concerns you may have with your system. We take pride in providing trustworthy services at a reasonable cost, ensuring that premium service doesn’t break the bank.

Our team possesses extensive expertise in various repairs, from minor fixes to significant replacements and installations. Utilizing top-grade equipment and components, we guarantee that each job is executed correctly the first time. We also propose regular maintenance programs to keep your A/C running seamlessly all year round, alleviating concerns about expensive repairs in the future.

When it comes to A/C repair in Kansas City, Cates Heating & Cooling Specialists is second to none. Our accomplished technicians prioritize customer satisfaction and pursue excellence in every job they undertake. With our in-depth understanding of HVAC systems, cutting-edge technology, and superior tools, we promise a successful repair, no matter the project’s size.

We recognize that Kansas City homeowners desire reliable results without overspending on air conditioning repairs. That’s why, at Cates Heating & Cooling Specialists, we aim to deliver outstanding service at an accessible price without sacrificing quality or customer satisfaction. If you need A/C repair services, contact us today!

 
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Kansas City Heating and Cooling by Cates Heating and Cooling
Kansas City residents, trust Cates Heating and Cooling Specialists with your A/C Repair needs. Our team of certified HVAC professionals is experienced and knowledgeable in all aspects of Kansas City A/C repair - providing you with the best possible service.

Signs You Need A/C Repair

Unpleasant Odors

If you begin noticing strange smells coming from the vents when the air conditioner is running, this could indicate a need for A/C repair services. This could be a sign that there is mold growth inside the ductwork of your air conditioning system. Cates Heating and Cooling in Kansas City provides air conditioning cleaning services that can help take care of this issue.

Unusual noises coming from the unit

If your A/C is making loud or unusual noises when it kicks on, this can be a sign that something isn’t quite right with the system. The most common issue when there are strange noises coming from your air conditioner is an issue with the

Uneven Cooling

If one area of your house feels cooler than another and you’re having difficulty getting both areas to reach the same temperature, you may need A/C repair due to uneven cooling in different parts of the home. This could be related to any number of issues, such as ductwork leakage, blocked air filters, and more which require professional attention to resolve correctly.

Unusually High Energy Bills

Another tell-tale sign that you may need Kansas City A/C repair services is if your energy bills start increasing by 20% or more month over month without much explanation as to why they have gone up so significantly all of a sudden. This could mean any number of things but often indicates an underlying issue with the system itself that needs addressing before it causes further problems down the line for you and your home.

Emergency A/C Repair In Kansas City

At Cates Heating & Cooling, we understand that air conditioning emergencies can occur at any time and with little warning. We have Kansas City’s most experienced A/C repair technicians on call 24 hours a day to ensure that your home or office stays comfortable no matter the time of day. Our certified technicians have years of experience in diagnosing and repairing all makes and models of HVAC systems quickly and efficiently. We offer competitive pricing and knowledgeable service and guarantee total customer satisfaction on every job. Don’t wait until it’s too late to call Cates Heating & Cooling—we’re here to keep Kansas City cool!

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We’ve Had the Chance to Help Hundreds of Clients From Kansas City.

Kansas City is famous for its dramatic weather shifts, from mild winters to blistering summer heatwaves. The city’s hot and humid summer months make dependable A/C repair even more essential. Failing to properly maintain and repair your air conditioning unit can result in decreased efficiency, leading to increased utility bills and subpar cooling performance.

As Kansas City’s A/C repair specialists, we at Cates Heating & Cooling understand the city’s unique seasonal climates and have the expertise to ensure your air conditioning unit functions optimally at all times. Our professional technicians deliver exceptional service, including routine tune-ups and maintenance to guarantee your system’s best performance. Moreover, we provide 24/7 emergency repair services in case your unit experiences any issues during an unexpected heat wave or cold snap in Kansas City.

We at Cates Heating & Cooling believe that preventative maintenance is crucial for maintaining your air conditioning system’s smooth and efficient operation throughout Kansas City’s varying seasons. With our support, you can enjoy clean air circulation and prevent unexpected breakdowns or expensive repairs resulting from inadequate regular maintenance by skilled professionals. Trust in our expertise to keep your home comfortable all year round, regardless of the weather in Kansas City.

 
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When Your A/C Fails, You Need To Act Fast!

Weather Conditions in Kansas City

Kansas City heat waves can be especially unbearable during the summer months. In the past years, Kansas City has experienced some of its hottest days on record. Kansas City temperatures can soar to over 100 degrees Fahrenheit with the all-time high even reaching 113 degrees. Kansas City typically experiences such high temperatures for extended periods of time each year and is known for having very humid conditions due to its location in the center of the country.

 

High temperatures can put a huge strain on air conditioning systems, leaving them vulnerable to costly repairs and breakdowns if not properly maintained. A/C systems that are already failing are especially at risk of complete failure during heat waves, causing serious health risks to those living with inadequate cooling solutions. Heat exhaustion and dehydration can occur when temperatures become too hot for A/C systems to cool down a home or workplace adequately. It’s important to have your Kansas City A/C system inspected regularly by professionals like Cates Heating and Cooling Specialists to ensure it is able to handle extreme weather conditions safely and efficiently.

Our Services

Cates Heating & Cooling Specialists have been Kansas City’s trusted source for A/C Repair and maintenance services for over 50 years. Our team of certified technicians has the knowledge and experience to provide you with the best service available, no matter what make or model of air conditioning system you own. From regular tune-ups to emergency repairs, our Kansas City professionals are always ready to assist you in getting your system running at peak performance quickly and efficiently.

At Cates Heating & Cooling, our goal is total customer satisfaction. We provide high-quality HVAC services at competitive prices, and we back up our work with a satisfaction guarantee. If you’re not completely satisfied with the results of any repair or installation job we do for you, we’ll make it right – no questions asked! We also offer 24/7 emergency repair services so that Kansas City can stay cool even when temperatures skyrocket.

We understand how important it is to keep Kansas City homes comfortable during those hot summer months, which is why we take pride in providing top-notch air conditioning repair and maintenance services. Whether it’s a simple tune-up or complete replacement of an old unit, Cates Heating & Cooling has the expertise and skill to get the job done quickly and correctly every time. With over 50 years of experience keeping Kansas City cool, trust us to see that your home stays comfortable all year round!

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What Our Customers Have To Say About Our Services

Professional, prompt and fairly priced. They went above and beyond when installing our new furnace to replace the corroded and improperly installed one that came with the house we bought earlier this year. They even took care of a few related tasks to bring our heating system up to code and didn’t charge us a penny above bid. Very happy with our new furnace which is way more efficient than the original one.

– Stefanie

 

Helpful Links for Residents In Kansas City

Cates Heating & CoolingExcellentCates Heating & Cooling4.7★★★★☆ Based on 399 reviews fromSee all reviews review us onPeg N.Peg N. ★★★★★ Can't count the number of years we have relied on Cates, spring and fall, to keep us hot or cold, depending on the season. Cates people are always polite, respectful, calm, have plenty of time to answer questions. In all these years we only had to call once because of an emergency, and someone came right away. Cates is the best.David L.David L. ★★★★★ Dillin was very professional, charming and hard working. I hardly noticed them working, they were very quiet and kept the house clean. We immediately noticed the difference with the new system working.Anne R.Anne R. ★★★★★ Over the MLK holiday weekend, with the extremely cold weather, my brand new furnace began to malfunction. I called Cates on Saturday and Vincent was here by noon. He got the furnace running, but was concerned that the problem might not be solved. He left his contact information in case of further problems. Mid-afternoon, it was clear that the furnace was still not heating correctly. Vincent returned and worked diligently to determine what the problem was. He stayed for several hours to make sure we had heat and our pipes wouldn't freeze overnight. He also diagnosed the problem and corrected it so that we have had no further issues. He went above and beyond to help us on that bitterly cold holiday weekend and we are extremely thankful for his dedication and strong work ethic! Cates is a great HVAC company!Jonathan S.Jonathan S. ★★★★★ Several family members use Cates Heating & Cooling and we decided to come back for a seasonal tune-up after using them in the past. We got onto the schedule within a week and just wrapped up our appointment with Kyle Adams. He was awesome. He was on time, ensured everything was running smoothly, he reattached our furnace cover, and replaced our humidifier filter. He couldn't have been nicer and worked efficiently. We've always had great help from Cates, and we'll be asking for him moving forward!Timmy L.Timmy L. ★★★★★ The heat went out this morning. It was 7 BELOW zero this morning in Lenexa. Thankfully I have a contract with Cates Heating & Cooling Heating and Cooling. I called at 6 am and Ethan got here at 8:30 am. Ethan found the problem, got the needed part and had the heat on in about 2.5 hours. My wife and I have been using Cates for more than 30 years and I’m sure glad I had them today. It got down to 55 degrees in the house.Peg N.Peg N. ★★★★★ Jake arrived at 8am and did a very detailed checkup of the furnace system. He was very patient to answer all my questions. Thank u Jake for a great job.Jane D.Jane D. ★★★★★ Mr Alvarado from Cates came to due the winter check up on my furnace and was wonderful. He cleaned and inspected more than I had ever experience before. And when I asked about myOriginal thermostate not holding steady, he showed me some options and went through them with me. We picked out the best one for me and in no time. It was installed and I am extremely pleased and happy with the service and the now consistent heat in my house. Thank you, Mr Alvarado and Cates.Lauren D.Lauren D. ★★★★★ We had our HVAC installed by Cates during the summer of 2020, and had nothing but a seamless experience. Afterwards, we had our annual tune-ups performed by another local company whom we had used in the past. However, we recently felt that this other company had misled us with the intention to upsell on unnecessary services that were related to the install. We called Cates to validate our concerns and they stood by their work. We’ll now be using Cates for all of our HVAC needs!Herndon H.Herndon H. ★★★★★ We had a LOUD noise in our furnace. Our service representative , Sean, diagnosed a fairly complicated problem within 15 minutes, ordered the parts needed immediately. A problem that had existed for some time was taken care of by a true repair professional in 24 hours. We've been w/ Cates for more than 30 years. This service from them only reinforces our decision to work with people who " get it". You want results, call these guys.Debbie G.Debbie G. ★★★★★ Jacob Alvarado was great. He identified a problem with my flue pipe. Lucky me that he found it. He scheduled a very reasonably priced service call to fix it. Thank you Jacob. Deb GeraghtyChase W.Chase W. ★★★★★ Kylar and Kyle came to install a new air scrubber and helped catch some severe damage a previous company missed while installing. They prevented a much larger issue with their thoroughness. Great guys, great company, will be going backJames H.James H. ★★★★★ My go to team. Kylar was great. He did a fabulous job on our installation. Will call Cates and request him next time.Alaina D.Alaina D. ★★★★★ I called Cates this morning due to my AC going out. Ethan arrived within 2 hrs of me placing the call for service. He fixed the issue and was professional. I highly recommend Cates Heating & Cooling for your needs.tredburn08tredburn08 ★★★★★ We received a quote for an HVAC replacement from Cates. Ultimately, we ended up choosing a different company, but I want to praise the level of friendliness, care, and professionalism that our estimator, Dan showed.He was very knowledgeable and shared that knowledge to give us a great understanding of the terminology around the business and what the process would entail. Prices were very competitive and I would highly recommend this company based on my experience.Douglas D.Douglas D. ★★★★★ We have had Cates' yearly combined inspections of our furnace and AC systems for the past two years now. The AC inspection was completed by Kylar yesterday, and we are very pleased with the thoroughness and knowledgeable service he provided. Our furnace and AC systems are quite old (installed 22 years ago when we built this house), and we're trying to stretch out their functional lives as long as possible. Thus far, they work just fine, and the house is so well insulated that we place little demand on these appliances. But a regular thorough inspection by someone who knows what to evaluated and has the tools and skills to do this is very helpful for gauging how long we can expect to go before replacement. That's what we appreciate most about our service contract with Cates.Pat B.Pat B. ★★★★★ Cates has been our service people since 2010 (?) in two different homes. They have always been dependable and efficient. Highly recommended.Charlie R.Charlie R. ★★★★★ We needed multiple repairs including the replacement of our in home water pressure regulator, faucet installations, leak repair, clogged drains, toilet repairs and outdoor faucet repair. Our plumber, Brett Freeman, was great. He works efficiently and hard. He is super nice and very good at explaining all of his work along the way. Our problems took 5 or 6 days to resolve. We are super satisfied with our plumber and his work. Next time we'll ask for him by name. Charlie and ChrisKaren K.Karen K. ★★★★★ I have a warranty with Cates. They are always very responsive and timely and professional! They take care of everything in A/C and plumbing for a very reasonable fee. Thanks!Jay P.Jay P. ★★★★★ We had a Furnace and A/C replaced and they did a great job. They were on time and the tear out and installation caused very little disruption. They cleaned up after they were finished. Perfect. Great company!!!Richard B.Richard B. ★★★★★ We have been Cates customer for a long time. We decided it was time to replace our 20 year old A/C. Sales manager Greg was very thorough in explaining our options and gave us a nice discount for being long customer. Installers were very efficient and professional and were conscientious about keeping our house clean during their work even tho it was rainy outside. My wife and I were very satisfied with their work and with the new Carrier A/C that we hope to enjoy for the next 20 years. Richard in Overland ParkJohn W.John W. ★★★★★ My wife and I had numerous bids from a few local heating and cooling companies. One of those bids was with Cates. A service manager (Chuck) came out and looked at our old water heater and gave us a bid for replacement. This bid was not the lowest but he made us feel comfortable about his knowledge of water heaters. We called and set up a installation date and on that day Jake came out and replaced the water heater with a new one. We are happy with the attention we got and all questions answered in a professional manner. Thankyou Cates..job well done!.stefanie G.stefanie G. ★★★★★ Professional, prompt and fairly priced. They went above and beyond when installing our new furnace to replace the corroded and improperly installed one that came with the house we bought earlier this year. They even took care of a few related tasks to bring our heating system up to code and didn’t charge us a penny above bid. Very happy with our new furnace which is way more efficient than the original one.Annette J.Annette J. ★★★★★ We have used Cates for preventative heat/cool maintenance for several years, but finally needed heat/cool replacement with surprise water heater replacement. They were very responsive with next day installation. Great overall experience!EJFEJF ★★★★★ Absolutely fantastic! After dealing with 3 other A/C companies I was a bit nervous about hiring anyone as I had been lied to about what I needed. Finally, another company Temperature Pro (also very good - but couldn't install the unusual system we needed at the time) recommended Cates. That said a lot to me - if someone in the business says that is who they would use - spoke volumes. From the very beginning Pat Marsh in sales to the installers - a father and son team- (Preston and sorry I can't remember the Dad's name!) were outstanding! The epitome of customer service and professionalism. Could not have been happier. Timely, tidy and very well versed in everything HVAC. This was a really big job and they were super efficient. Without reservation I would highly recommend!!Larry F.Larry F. ★★★★★ Dan was outstanding. He was friendly, thorough, knowledgeable and very helpful. He always has tips for us that are beneficial to reduce our energy bills, improve the heating and cooling in our house and avoid costly repairs through preventative maintenance. This is the second consecutive time that we've had Dan and hope that he returns next Spring.LarryLiz H.Liz H. ★★★★★ Cates did a wonderful job with our new furnace and A/C installation. Dan was very professional and courteous, explaining our options and answering all of our questions. Cates went above and beyond to get our install done on short notice before family started arriving for Thanksgiving! The installers were great too! We highly recommend Cates!Sur W.Sur W. ★★★★★ Both Derrick & Vincent were on time, well organized & informative. Both were very hard workers. New Furnace needed adjustments to fit with old duct work. Derrick did an outstanding job with the needed modifications. They both kept us up-to -date with progress. After a long day, the project was completed with total satisfaction by the homeowners. Super job!!Jodi G.Jodi G. ★★★★★ Arrived on time. Very polite and professional. Kept the carpets clean with tarps. Would highly recommend.Michael L.Michael L. ★★★★★ Dillon and John did a great job relocating out AC condenser and rerouting out furnace exhaust outlet pipe. Looks awesome! Thanks again!Linda J.Linda J. ★★★★★ The serviceman quickly adjusted our Aprilaire humidifier and taught us how to regulate it for our best comfort. He trouble shot the thermostat to get it where I wanted it. Excellent!Margaret C.Margaret C. ★★★★★ I have used Cate's since 1989 and would not go anywhere else. They are a family owned business and honest as the day is long. Prices are better than any I found when looking for a new air conditioner. I give them full 5 stars and then somelGail W.Gail W. ★★★★★ Joe and John were professional and friendly.They answered our questions, and Joe took his time making sure everything was running successfully. Dan explained the different options we could choose from for the HVAC system clearly and followed up after the installation was completed. We were comfortable with these gentlemen in our home. They were very considerate about leaving their work areas in our home clean. We were very impressed with Cates.Christie S.Christie S. ★★★★★ Professional, courteous, cautious with our furniture, carpet, etc. They were knowledgeable and showed us how to use our new equipment. Cleaned up after themselves, price was as quoted, even wore booties in our house to keep floor clean! Joe Stephens and Dillon Brooks are amazing and I would recommend Cates to everyone.Kyle L.Kyle L. ★★★★★ We had our entire HVAC system replaced by Cates and they did a great job. Fair pricing and quality work. Also very responsive to any questions or follow up needs.Linda P.Linda P. ★★★★★ This is the second time I’ve submitted this recommendation. For some reason the first one never went through. We have been loyal customers of CATES Heating & Cooling for the past eight years and have always referred this great company to anyone inquiring about AC/Heating services. A few weeks ago, in the middle of a COVID-19 lock down, I called CATES for what I thought was a thermostat problem. I had planned to have a new one installed when AC was checked this late Spring, so had a new one on hand. It was NOT a thermostat problem after all, but the furnace motor was in the process of burning out. CATES once again sent one of their fantastic servicemen, Ryan Peck, who installed the new thermostat and delivered the bad news about the motor. It was very close to the time he was off, but he called a supply company exec at home and arranged for the man to open up his shop for him so he could obtain the required motor. That’s CATES – that was Ryan Peck – going above and beyond their call of duty on a weekend after hours. I highly recommend this fantastic company and their great service people. I always recommend them to family and friends and now I extend that to anyone in need of a reputable, dependable company with great service people like Ryan! Linda & Ron Poplau, KCKSJessica F.Jessica F. ★★★★★ Fantastic, Honest Service! Cates will be our go to for all future HVAC business.We are beyond thrilled that we found Cates! We were shocked with disappointment after being told by a different company that we "should" replace our entire system for $9k, but to get our AC working again, we needed to replace the AC compressor for $4k.Enter Cates:We had called Cates to get an estimate for a new condenser unit and/or system. The man who answered the phone reassured us that they were interested in helping us make the best decision for our needs. This was already feeling much different than the first company we called. Cates estimator was not only able to diagnose the actual problem with our condenser (something the other company "overlooked"), but he FIXED the issue (photo of problem) and inspected the rest of our HVAC, in under 1 1/2 hours and for under $100! The rest of our HVAC was in good condition and he recommended we have a tune up done for the summer. If you're curious who the other company was, feel free to check out my other reviews. Thank you so much Cates!Tyler J.Tyler J. ★★★★★ Awesome customer service. Fantastic tech!!! Our service tech, Dan, walked me through all the trouble shooting. Made a few adjustments to our noisy furnace. Now it runs quiet and worry free. Even took the time to give me an in depth tutorial on all the crazy functions my thermostat can do (ie heat pump, delay, even change the color on background and font). He also made sure that all the sensors settings were correct and programmed to optimal efficiency. Now my thermostat is as excited for the Super Bowl as I am! GO CHIEFS!!!Cameron N.Cameron N. ★★★★★ Ben was courteous and professional in his time in my home. Diagnosed a relatively simple fix for our issue, and took care of it quickly and efficiently. Thanks Ben!Lee H.Lee H. ★★★★★ We have used Cates for our furnace and air condition services for over 25 years. In addition to yearly maintenance service they have also done repairs to them and replaced them. They have done venting adjustments to make the temperature in our home comfortable and their troubleshooting is always right on. All of their staff, from who answers the phone to their service personnel are friendly and knowledgeable.Jeffrey M.Jeffrey M. ★★★★★ I use Cates for my home and also another building I'm responsible for. The technicians are knowledgeable and followup on any issues (a rare occurrence) quickly. I've also witnessed some pretty creative troubleshooting when unusual problems crop up.Florice B.Florice B. ★★★★★ My experience with Cates has been awesome. Ben is an awesome technician. Thank you for taking such good care of me! Please make Ben my regular technician!Florice B.Florice B. ★★★★★ My experience with Cates has been awesome. Ben is an awesome technician. Thank you for taking such good care of me! Please make Ben my regular technician!Katherine G.Katherine G. ★★★★★ We wouldn't use anyone else! Cates performs a thorough check up of our HVAC system every year in the Fall & Spring. They never try to oversell you products you don't need and they do an excellent job.Mark C.Mark C. ★★★★★ They show up on time and are friendly and professional. I like the new home warranty program too. Been a customer for over 10 years and happily relied on Cates with never a problem or concern. I have wished I had a plumber that I felt the same way about so was pleased to see Cates offers plumbing and electrical services now too. Their new plumber fixed three long term issues and like everyone at Cates was professional, thorough and quick. Now the water comes out of the refrigerator door like it used to instead of taking minutes to fill up a glass of water. I'll try the electrical services out soon too.Nancy T.Nancy T. ★★★★★ I'm a first time customer and couldn't be happier! I called for an appointment and less than 2 hours later my furnace was repaired. The technician, Mark, was super friendly, triple checked everything, and took the time to explain things to me. I highly recommend Cates Heating & Cooling.Michael and Lynn B.Michael and Lynn B. ★★★★☆ EXCELLENT SERVICE.. ON TIME, 2ND GUY WAS VERY KNOWLEDGEABLE.. HOWEVER, STILL WONDERING WHY AN 11 YEAR OLD FURNACE WITH THEIR NAME ON IT NEEDS A $780 PART THIS YEAR AND NEEDED A $350 PART LAST YEAR??Pam O.Pam O. ★★★★★ Cates Heating & Cooling-these folks provide excellent service year-round. I have used them for over 20 years and recommend them to everyone !Karl O.Karl O. ★★★★★ Technician was right on time and spent some time cleaning and adjusting our system during our bi-annual service visit. He got it ready for winter.Joe H.Joe H. ★★★★★ I've been a customer of Cates heating & cooling for over 20 years. In my opinion they are one of the best in their business. Good customer relationship and they have the knowledge and expertise to handle the situation. The employees are professional and completely helpful in explaining to the customer if either having new ac/Htg install or repair work done. I depend on Cates to get the job done right the first time. Good dependable company and a 5 star rating.Robert S.Robert S. ★★★★★ I'm a veteran and they bought and installed a window unit for me thanks guys your the best!!!Matt T.Matt T. ★★★★★ I have used the services of Cates for the last several years and it has been a great experience. They come to my house each season and inspect the heating and A/C and make sure they are functioning properly and give an idea of potential problems that may occur in the future. The techs and office staff are always friendly and their response time is great. I recommend Cates anytime I am asked about a heating and A/C company.Travis B.Travis B. ★★★★★ Have used Cates for many years and have been very pleased. Excellent service with very professional service techsTony D.Tony D. ★★★★★ We have tried many HVAC companies in the past. Cates is head and shoulders above the competition. Our service tech Chris was highly competent and professional. No need to look any further, Cates is the best!Regina T.Regina T. ★★★★★ This is the most reliable company that I've worked with in a long time. Greg Schmitt did the bid and was great, very forthcoming and explained all the options. His service man was timely and overly polite. He took out the old replaced all new and cleaned up all the mess. Great company.Reid L.Reid L. ★★★★★ Matt has taken care of us our last two calls. He is extremely knowledgeable and professional. We have been extremely happy with the service we have received!DeAnn G.DeAnn G. ★★★★★ Matt came to check out my C/A.He was very efficient & helpful.I asked about the inbalance of heating my home due to the placement of the thermostat at one side of my home instead of centrally located which caused the other side of my home to be much colder in the winter.He gave me a couple of ideas which would help. I will consider one before fall.Matt represents Cates is a very positive way.Linda T.Linda T. ★★★★★ I have been a client of Cates for 20 years now both at my retail store and also at my residence. Although every technician I have met in these past years have been great, I want to say that Ben H. has been so wonderful! I appreciate him explaining the problem and taking care of what needed to be done with such efficiency. In my situation my furnace went out on a Friday and Ben got it running over the weekend waiting to pick up a part on Monday morning to actually fix the problem. I was so impressed the Ben took the time to check with me during the weekend to make sure all was still running and warm. Thanks Cates and THANKS BEN H.!!!!! You are so Great!js_loader

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