Above and Beyond
Cates is so sure of your satisfaction, we take the manufacturer agreement one step further. If your furnace heat exchanger fails in the first 10 years, Cates will replace your furnace with a similar valued product at no charge. The same for your cooling system! If your compressor fails twice within the first 5 years, Cates will replace your system with a new similarly valued unit at no charge.
If you’re a homeowner, your utilities may have caused you some grief in the past.